Frequent Website Questions

Q. What is web hosting?
A. Think about the files and folders on your computer. They are stored on the hard disk of your desktop or laptop computer, ready for you to access them whenever you like. A web page is a file, just like your word processing documents. Just as your word processing documents require your computer to store them, all web pages require a computer to store them.

The difference is that web pages are generally intended to be seen by the general public. To enable this, the computer on which they must be stored must be of a much higher specification than your laptop or desktop PC, and must be connected to the Internet through a very powerful link.

A computer on which web pages are stored is called a web server (because it serves pages, on request, to users on the Internet). Collectively a bunch of web pages is a web site, and collectively all the web pages in the world form the World Wide Web (WWW).

Making web pages available to users is called web hosting and our product we offer is web space, because we are selling “space” on the Internet for you to host your web site. Web space is measured in exactly the same way as the space on your own computer is measured.

Q. Why do I need web hosting?
A. It is technically possible to connect your own PC or Mac to the Internet and have it show pages. But it is not practical since usually a home-based Internet connection is not nearly powerful enough to serve many users at the same time.

For this reason, web hosting companies exist. They own and maintain very powerful web servers which store your web pages. They connect these web servers to the Internet by very powerful connections, enabling many web users to access your web pages at the same time.

If you want to run a web site you need web hosting because unless you’ve got unlimited funds you would not be able to afford the web servers and connections necessary.

Q. How long does it take to have my website built?
A.Four to six weeks is normal, let us know if you need it faster!

Q. How much do you charge for a website?
A. It all depends on what it is you are looking to accomplish in your business. That being said, we have solutions to fit ANY budget starting at $700 for a regular 5-8 page website.

Q. Are there any other charges down the road?
A. Yes. There are always choices you can make and things you may need once your website is complete. Common one time charges are URL purchase, transfer of current URL or URL upgrades. All URL’s renew once yearly. Monthly hosting fees, regular site updates and maintenance average $15.00 monthly.

Q. What is your hourly rate for changes down the road if we use your hosting and management services?
A. Unlike other companies that charge $50 – $100/hour, WE DO NOT. Website maintenance, updates and performance updates are at no cost.

Q. How long does it take to have website updates completed?
A: We understand you need to keep your website relevant with pictures, updated information, etc., so we offer you hassle free website updates year-round. Just send us your updates, and we will get them done, typically website updates are completed within 24-48 hours. Each customer is allotted a certain amount of free changes per month before being charged based on our agreement at launch.

Q. How long of a contract do I have to sign?
A. Unlike other companies that make you sign a long-term service contract, B&G has NO SERVICE CONTRACT. If you feel our customer service isn’t doing the job, you should have the right to leave, hassle free, as long as your account is paid and current.

Q. What if I do not have any pictures or text. Can you supply those?
A. Yes. We do SEO and other market research and can provide all the pictures and content you will need to have a successful website.

Q. Who owns the rights to my website?
A. Unlike many companies who play games with this question, we have a simple answer: YOU OWN YOUR WEBSITE. YOU OWN YOUR URL. You have the option to leave at any time, hassle free, with your URL and website as long as your account is paid and current..

Q. Can B&G get me to the first page of Google?
A. We cannot guarantee top placement, nor can any company without fibbing. However we will do everything we know and use every trick we have learned to get you the best search engine relevance possible.We also have several programs, techniques and tricks available which were learned or created from several years of trial and error.

Q. Are you available nights and weekends for a consultation?
A. Yes. All we ask is if you would like to schedule something during these times, please call ahead to set the appointment.

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